Warranty Information
Warranty terms depend on the product and seller. Below is a simple coverage guide for spare parts purchased through AutoPro Elite and recommended steps to raise a claim.
Coverage overview
Typical coverage periods (may vary by brand/OEM). Always keep the invoice and original packaging.
| Category | Typical Warranty | Notes |
|---|---|---|
| Electrical (battery, sensors, bulbs) | 3–12 months | Warranty applies to manufacturing defects only. |
| Engine & Components | 3–6 months | Requires professional installation and proof. |
| Brakes (pads/discs) | Limited / No warranty | Wear-and-tear items are usually excluded. |
| Suspension | 3–6 months | May require inspection report for claim. |
How to raise a warranty claim
1) Keep invoice
Invoice/order details + product SKU are required.
2) Share photos
Upload clear images of the part, packaging, and defect.
3) Installation proof
If applicable, provide a mechanic/service center invoice.
4) Verification
We verify brand warranty and confirm replacement/refund eligibility.
Common exclusions
Warranty is usually not applicable if any of these are found:
Wear & tear
Brake pads, wipers, clutch plates, etc.
Improper installation
Incorrect fitment or missing torque/spec procedure.
Accidental damage
Crash, water ingress, fire, modifications.
Tampered serial / missing packaging
Serial removed or packaging not available when required.
